The 3rd one or the video

Watch the video (REWARD pre-intermediate, episode 3, part 1, 2).  Fill in the form as if you were a travel agent:

Customer Travel Information Customer’s Name ____Carla Manson_____ Country Destination _____________________________ City Destination ________________________________ Date of Travel __________________________________ Cost of Ticket __________________________________ Method of Payment _____________________________ Preferred Activities ______________________________ Hotel _________________________________________ Airport of Departure _____________________________ Time of Departure ______________________________ Time of Departure ______________________________ Airport – Hotel Transfer __________________________

If you have difficulty, the tip is hidden below.

 Fine, I'll get back to you.
 Hello.
Hi. I'd like to book a holiday in Poland.
And where would you like to go?
I want to go to Gdansk.
And when would you like to travel?
I'd like to go in September.
Fine, thank you. Just a second.
How much will it cost?
Approximately 450 pounds.
I'd like to pay by credit card.
Fine, that's OK.
I'd like to look at the brochure, please.
OK. What sort of things do you like doing?
I like sightseeing.
I like wandering around old cities,
looking at old buildings.
And what sort of hotel would you like to stay in?
I'd like to stay in a good hotel.
I suggest the Hotel Marina.
Right. I'd like to fly from Gatwick Airport, please.
Er, yes. You have to change in Warsaw.
When does the plane leave?
About 8 o'clock in the morning.
When I arrive at the airport in Gdansk,
how do I get to the hotel?
It's best if you take a local taxi,
take you straight to your hotel.
OK, thanks.
I'm just going to ring the tour
operator and arrange the booking for you.
They'll let us know when the tickets
are in, we'll give you a call,
you can either call in and pick
them up or we'll post them off to you.
I flew to Gdansk with Lot, the Polish airline.
The famous old Polish city of Gdansk
is very beautiful.
The charming market square is in the
centre of the old part of the town.
Gdansk lies on the River Vistula,
and is near the Baltic Sea.
It is a wonderful place for a holiday.

http://festival.1september.ru/articles/572419/